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There are many people complained to us didn’t received the parcel in 30 days, But the express deliver time is not depend on us. There are many factors that affect intmational express time. Such as Argentina, Brazil customars. Because the journey is far. If you have not received the parcel in 30 days, please don’t worry and don’t open a disputed. But be sure to contact us freely, we will help you to query the parcel and inform you where is the parcel.

Warranty&Refund&Replacement

1. If the item is defective when it arrived at your country, you has 7 days from the date of receipt to exchange for a new one, but we just pay one-way shipping freight from China to your country.Before ship it back. Please let us know at first. Also please offer valid proof of the quality problem.

2. If you reaily don’t like the product once you receive it, you can return it back to us with full original packing. And we just refund you the cost of the item(please note: not including the freight). You have 3 days from the date of receipt to return it back.

3. Please check the parcel carefully when you receive it, if you find the parcel is damaged or the device is broken, please refuse to sign the parcel and contact us immediately.

4. Please dont open the disputed before you contact us,communicating with us is a better way to solve the problem.If unfortunately you opened dispute, we may need to wait at least 30 working days even more long days for Aliexpress to solve the issue.

Customer Satisfaction

If you have any question, welcome to contact us. We are committed to you 100% customer satisfaction. Please give us the opportunity to solve any problem. We understand the concerns and frustration you might have and will try our best to solve the issues.

Leave Youe Feedbacks

If you get and like our item, the positive feedback is greatly appreciated and thanks for your support.Please contact us before you leaving the negative or neutral, assured that we solve the problem in the best way.